Welcome!
Do you have an IT need? Rising Phoenix Services has been successfully helping people and small businesses in the Delaware area with their IT Support needs for over 5 years! Check out our services tab or just contact us right away for a free consultation!

Services

We offer quite a large range of services, we list below the most popular/most requested services. Please contact us if you have a particular need and we will do our best to assist you!

Computer Services

We offer the following services for Personal computers:

  • Virus Removal
  • Hardware Installation
  • Hardware Diagnostic
  • Hardware Fix
  • Remote Support (on-going)
  • ISP Recommendations
  • File Recovery (limited)
  • Operating System Refresh
  • and more!…

Business Computing

We offer the following services for Business computers:

  • Temporary/Permanent IT Services
  • Computer Suggestions
  • Network Consultations
  • Imaging/Rebuild Services
  • Ticketing System Setup
  • Server Setups
  • Equipment Suggestions
  • E-mail Setup
  • Misc System Setups
  • and more!…

Peripherals

Peripherals are any type of devices plugged into another device. Here are some examples:

  • Printer Setup
  • New Router Setup
  • TV Setup
  • New Game Console Setup
  • Universal Remote Setup
  • Speakers Setup
  • Access point setup
  • and more!…

Web Sites

We offer the following services for Web sites:

  • Web Site Building
  • Domain Name Registration
  • Domain Transfer to another Service
  • DDNS Setup
  • Web Hosting Assistance
  • E-mail Assistance
  • Setup E-Commerce Cart
  • and more!…

Contact Us

FAQ

Q: How long have you been around?

A: Our company was founded in August 2011!

Q: Why do you not post prices on your website?

A: We do not post prices as not every situation is the same. Even with virus removal. We do not do any blanket procedures as we believe these only help out a small number of people and the masses get stuck paying a fee with a problem that is still lingering. We promise that we will have the problem fixed at a rate that is good for you!

Q: How long after submitting a contact form can i expect to hear from you?

A: We guarantee that you will hear back within 24 hours. Most people hear back within 1-4 hours depending on our current work load!

Q: What happens if i am dissatisfied with my service?

A: We promise you we will always do our best to assist you. In the event that you are unhappy with your service, send us a message or give us a call! We will make it right! If we cannot then we will refund you your money!

About Us

Rising Phoenix services was started by two brothers both working in the IT field and noticing that IT has been getting less and less personal. We started out to help People, Non-Profits, and small businesses get a handle on their IT needs. Whether they wanted something set up they could manage on their own or continue getting on-going support we wanted to be there for the Delaware community to help people and businesses succeed. Over the course of 5 years we have done exactly that. We have helped several non-profits get started with low cost services that met their needs and allowed their businesses to grow. We have helped people all over the state of Delaware and Maryland get their computers back up and running and set up their devices and we even provide ongoing IT support for several small companies.

We offer everything from one time purchase support to on-going service contracts. Our contracts are never bound to certain amount of time, we believe that if you are not happy with our service you can walk away from it at any time. No fine print! no gimmick!

Check out our services section or contact us using the form provided, if you can not find the service you are requesting we probably offer it just ask!

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